Clayton State University - The Duck
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Performance/Quality Management

MGMT 3102


This course includes the history of the development of
operations management and total quality management (TQM).
Selected topics of both operations and TQM such as work
simplification, team building, statistical process control,
Deming's 14 points for managing productivity, work
measurement, and others are included in this course.
Admission to the School of Business required.
Pre-Requisites:
MGMT 3101 with a minimum US grade of C Or
MGMT 301 with a minimum UG grade of C
AndBUSA 3101 with a minimum US grade of C

Co-requisites: